Job Summary:

We are seeking a skilled and experienced Business Process Engineer to drive continuous improvement, innovation, and operational efficiency across the organisation. The ideal candidate will have a strong business process optimisation and industrial engineering background, with a passion for improving operational performance through data-driven decision-making and process redesign.

Key Responsibilities:

• Collaborate with senior stakeholders to develop business models and operating models aligned with organisational strategy.
• Design and develop detailed process maps, standard operating procedures (SOPs), and identify integration points across departments and systems.
• Conduct end-to-end process assessments to identify inefficiencies, bottlenecks, and opportunities for automation and enhancement.
• Develop and implement process improvement initiatives using Lean, Six Sigma, or other structured methodologies.
• Participate in user acceptance testing (UAT), monitor post-implementation performance, and support the continuous improvement lifecycle.
• Use data analysis and modelling tools to quantify performance gaps and validate the impact of changes.
• Partner with cross-functional teams, including IT, Finance, Operations, and Industrial Engineering, to ensure cohesive process integration.
• Ensure compliance with quality standards, risk controls, and regulatory requirements throughout all process design initiatives.

Minimum Requirements:

• Bachelor’s Degree in Industrial Engineering, Business Process Engineering, or a related field.
• Minimum of 5 years’ relevant work experience in business process engineering, continuous improvement, or operational excellence.
• Proven experience in process modelling tools (e.g., Visio, Bizagi, ARIS, etc.) and familiarity with ERP systems and digital transformation tools.
• Knowledge of Lean, Six Sigma, Kaizen, or similar methodologies.
• Strong stakeholder engagement skills, with the ability to influence at all levels of the organisation.
• Analytical mindset with strong problem-solving abilities and attention to detail.
• Experience in facilitating workshops and working with cross-functional teams to drive consensus and results.

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